LCG Open Coaching
LEADING WITH HEART:
Emotional Intelligence for Impactful Leadership
In this webinar, Sylvia Baffour explored two of the five emotional intelligence strategies for impactful leadership. The first, “Influencing the Emotional Aftertaste of Your Interactions,” highlighted how empathetic communication, intentional language, and active listening can shape the emotions people walk away with, fostering trust and motivation.
The second strategy, “Gateway vs. Barricading Questions,” demonstrated how shifting from limiting questions (e.g., “Why is my team resisting?”) to solution-focused ones (e.g., “What concerns might my team have?”) promotes clarity and adaptability.

Executive Coach and Speaker

Sylvia Baffour is a renowned Emotional Intelligence Coach, Author, and Speaker, recently ranked among HubSpot’s Top 15 Female Motivational Speakers, alongside icons like Oprah Winfrey and Mel Robbins. With over 18 years of experience, she has worked with leading organizations such as Whirlpool, Capital One, Doctors Without Borders, The World Bank, and the U.S. Department of Defense, helping individuals and teams harness the power of emotional intelligence to excel.
She is also the author of I Dare You to Care, a transformative guide to mastering emotional intelligence for stronger relationships, confident leadership, and meaningful personal growth. Through captivating stories and practical strategies, Sylvia empowers readers to navigate change, manage emotions effectively, and lead with authenticity.
Ready to bring Sylvia’s expertise to your organization as a speaker, work with her as your coach, or dive into her transformative book, I Dare You to Care? Click the buttons below to explore how Sylvia can help you unlock your full potential, elevate your brand, and lead with emotional intelligence.
Want Sylvia to inspire and empower your team?
Ready for a FREE coaching session with Sylvia?
Want to read Sylvia’s book, I Dare You to Care?
Resources

Emotional Intelligence Playbook

Slide Deck
Click the link below to access the session’s slide deck, which includes all the visuals and all the content shared during the webinar. Whether you want to revisit specific topics or dive deeper into the concepts discussed, the slide deck serves as a valuable resource to guide you in leading with heart.
Recorded Session
The full session is now available! Click the button below to view the session on YouTube.
Coming Up Next for
LCG Open Coaching
Coming Up Next for
LCG Open Coaching
Our next webinar will take place on Friday, March 7, 2025, at 12 PM EST, with a focus on personal branding. This session will explore key strategies to help you craft a powerful personal brand, enhance your visibility, and create a professional identity aligned with your values.
Stay tuned for more details and get ready to elevate your brand, amplify your impact, and stand out with confidence!
